Last Updated: 9 September 2026
Pak Travel (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting our team.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
1. Information We Collect
When you submit an enquiry through our website, contact us by WhatsApp, email or another communication method, we may collect information such as:
- Full name
- Email address
- Telephone or WhatsApp number
- Type of visa or service you are asking about
- Information you voluntarily provide in your enquiry
- Basic technical information such as IP address, browser type, device information and website usage data where applicable
We do not ask you to provide passwords or login credentials through our general enquiry form.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiry
- Provide visa-related information and assistance
- Understand the type of guidance you require
- Communicate with you by phone, WhatsApp or email
- Improve our website and customer service
- Maintain records of enquiries and communications
- Prevent fraud, misuse or spam
- Comply with applicable legal obligations
We will not sell your personal information to third parties.
3. Legal Basis for Processing
Where applicable under UK data protection law, we process personal information on one or more of the following grounds:
- Your consent
- Taking steps at your request before providing a service
- Performance of a contract
- Our legitimate interests in operating and improving our business
- Compliance with legal obligations
4. WhatsApp and Third-Party Services
If you contact us through WhatsApp or another third-party platform, your information may also be processed according to that provider’s privacy policy.
Our website may use third-party services for hosting, analytics, email delivery, security or website functionality. These providers may process limited information only where necessary to provide their services.
5. Cookies and Analytics
Our website may use cookies or similar technologies to:
- Keep the website functioning correctly
- Understand website traffic and usage
- Measure advertising performance
- Improve user experience
Where required, you may be asked for consent before non-essential cookies are used.
6. Google Ads and Advertising
We may use Google Ads or similar advertising platforms to promote our services.
These services may use cookies or similar technologies to measure visits, clicks, enquiries and advertising performance.
Information collected through advertising tools is subject to the privacy policies and settings of the relevant advertising provider.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal or regulatory obligations.
Information that is no longer required may be securely deleted or anonymised.
8. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.
However, no method of online transmission or storage can be guaranteed to be completely secure.
9. Your Rights
Depending on your location and applicable law, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain information we hold about you
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our services are not intended to collect personal information directly from children without appropriate involvement or authorisation from a parent or legal guardian.
11. External Links
Our website may contain links to third-party or official government websites.
We are not responsible for the privacy practices, security or content of external websites.
12. Independent Service Disclaimer
Pak Travel is a private and independent visa information and assistance service.
We are not affiliated with the Government of Pakistan, NADRA, any embassy, consulate, immigration authority or other government department.
Official visa decisions are made solely by the relevant government authorities.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.
The latest version will be published on this page.
14. Contact Us
For privacy-related enquiries, please contact:
Pak Travel
Email: [p88104404@gmail.com]
WhatsApp: +44 7403 530164
Business Address: [London, United Kingdom]